Hi I recently had my bike serviced at a local dealer just before doing a trip down to cape town and back. There have been a few issues that have come up and would like other peoples opinion as to how far to take the matter.
The bike went in for 30k service and I had the rear tyre replaced as it was at the end of its life. I collected the bike just after lunch and went back to work. At 6pm on leaving work I noticed that the tyre was almost completely flat. I managed to limp to the nearest station and inflate the tyre.
The following morning I got up early and found tyre completely flat. I reinflated tyre and headed straight to the dealer where they took the tube out and found the tube had been pinched when it was put in.
2 days later I headed off on holiday and 100ks out had another sudden deflayion of the tyre, so now I end up spending the next hour removing tyre and tube and finding that the person that fitted the tube had obviously dropped the washer that fits around the valve stem into the tyre which had then cut an nice circle into the tube. My feeling is I was rather luck that it wore through one area more than the other and I had only a relatively small hole go rather than the huge plug of tyre pop out. if that had happened at 120km/hr what then?
I was carrying a spare tube so replaced tube, but couldn't fully inflate tyre so had to limp 20km on flat tyre that was not seated properly on the rim.
next issue was that once I got most of the way to cape town the engine just wasn't sounding right, my wife made a comment that I should check the oil, I thought nah just had a service oil level will be fine. Lo and behold when I checked the level was 2mm below the minimum line
. So I went and bought oil topped up and oil level has not moved since the top up and engine sounded way happier.
so a few questions not being mechanically minded and relatively new to biking.
the flat tyre that was potentially fatal? negligent on the dealers part?
the low oil level, at that level could it have caused and damage to engine clutch etc (its a 650 Dakar)
what should I expect from the dealer as to fixing the issue
thanks
The bike went in for 30k service and I had the rear tyre replaced as it was at the end of its life. I collected the bike just after lunch and went back to work. At 6pm on leaving work I noticed that the tyre was almost completely flat. I managed to limp to the nearest station and inflate the tyre.
The following morning I got up early and found tyre completely flat. I reinflated tyre and headed straight to the dealer where they took the tube out and found the tube had been pinched when it was put in.
2 days later I headed off on holiday and 100ks out had another sudden deflayion of the tyre, so now I end up spending the next hour removing tyre and tube and finding that the person that fitted the tube had obviously dropped the washer that fits around the valve stem into the tyre which had then cut an nice circle into the tube. My feeling is I was rather luck that it wore through one area more than the other and I had only a relatively small hole go rather than the huge plug of tyre pop out. if that had happened at 120km/hr what then?
I was carrying a spare tube so replaced tube, but couldn't fully inflate tyre so had to limp 20km on flat tyre that was not seated properly on the rim.
next issue was that once I got most of the way to cape town the engine just wasn't sounding right, my wife made a comment that I should check the oil, I thought nah just had a service oil level will be fine. Lo and behold when I checked the level was 2mm below the minimum line
. So I went and bought oil topped up and oil level has not moved since the top up and engine sounded way happier.so a few questions not being mechanically minded and relatively new to biking.
the flat tyre that was potentially fatal? negligent on the dealers part?
the low oil level, at that level could it have caused and damage to engine clutch etc (its a 650 Dakar)
what should I expect from the dealer as to fixing the issue
thanks
