Service workshop mishap

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ERJ

Pack Dog
Joined
Apr 29, 2013
Messages
83
Reaction score
0
Location
Stellenbosch
Bike
BMW F800GS
Hi gents, need advice:

I took my 2012 800 GS for its 20 000km service at my local BMW Motorrad. They phoned and explained my bike was not yet ready for pickup and that unfortunately I need to come in and change loan bikes (courtesy bikes).

While there I go over to MY bike (still on the operating table) and find the mechanic attempting to “glue” a broken piece back to the engine block. It turns out a bolt broke off inside the engine block and while drilling it out, a small part of the engine block actually broke off. See in the photo. I used tippex on the courtesy bike to indicate the part that has now broken off.

I then left the premises without speaking to anybody else.

Does anybody have any advice as to what I should do when collecting the bike?

The performance of the bike is not affected BUT in my opinion the value is! And if I accept this “as is” today, then tomorrow this is going to be solely my problem!
 

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