Dear Valued Customers
Considering the COVID-19 crisis we as a Nation are facing, we thought it prudent to inform you that we are taking the situation extremely seriously and are practicing the highest hygiene standards.
We have 70% alcohol hand sanitizers and wipes distributed throughout the store and warehouse. All our staff committed to keeping these standards up. Surgical gloves are worn as a matter of course. Before packing your order, hands (gloved) are sanitised and once again once your parcel is sealed.
Our supply chain is also committed to maintaining the high standards of hygiene.
The following are the measures taken by our courier service to ensure your order arrives safely:
No Contact delivery
When our Couriers arrive at your delivery address, they have been instructed to ring the bell/knock on the door and stand back at a safe distance (2metres). The Courier will place the item at your door and wait for you to answer.
Hygiene
All Couriers vehicles are in the process of undergoing a "Deep clean".
Couriers have been instructed to sanitise all touchpoints in the vehicles frequently.
All Couriers will be carrying sanitisers and wipes to frequently sanitise their hands and scanners.
Our Depots
Sanitisers have been made available at all access and entrance points, all individuals entering and or exiting our facilities are required to sanitise their hands.
How can you help?
Please remember to wash your hands regularly before and after receiving a delivery or handing over a Pickup.
Considering the COVID-19 crisis we as a Nation are facing, we thought it prudent to inform you that we are taking the situation extremely seriously and are practicing the highest hygiene standards.
We have 70% alcohol hand sanitizers and wipes distributed throughout the store and warehouse. All our staff committed to keeping these standards up. Surgical gloves are worn as a matter of course. Before packing your order, hands (gloved) are sanitised and once again once your parcel is sealed.
Our supply chain is also committed to maintaining the high standards of hygiene.
The following are the measures taken by our courier service to ensure your order arrives safely:
No Contact delivery
When our Couriers arrive at your delivery address, they have been instructed to ring the bell/knock on the door and stand back at a safe distance (2metres). The Courier will place the item at your door and wait for you to answer.
Hygiene
All Couriers vehicles are in the process of undergoing a "Deep clean".
Couriers have been instructed to sanitise all touchpoints in the vehicles frequently.
All Couriers will be carrying sanitisers and wipes to frequently sanitise their hands and scanners.
Our Depots
Sanitisers have been made available at all access and entrance points, all individuals entering and or exiting our facilities are required to sanitise their hands.
How can you help?
Please remember to wash your hands regularly before and after receiving a delivery or handing over a Pickup.
