DJLSteenkamp
Pack Dog
Ok so my filter on my 690 broke. Yes broke.
I took pictures and send it to BMC on Facebook and the reply I got started with "you have no warranty". At this point I made peace as I have already ordered a filter from KTM.
They continued with " the batch was defected and we will supply you with a replacement filter".
So I ordered my new filter from KTM on 12.10.2017 and supplied BMC with my address on the 16.10.2017.
Today 19.10.2017 I got the replacement filter from BMC, shipped out of Italy. KTM filter might be here on 25.10.2017.
Good job BMC.
I took pictures and send it to BMC on Facebook and the reply I got started with "you have no warranty". At this point I made peace as I have already ordered a filter from KTM.
They continued with " the batch was defected and we will supply you with a replacement filter".
So I ordered my new filter from KTM on 12.10.2017 and supplied BMC with my address on the 16.10.2017.
Today 19.10.2017 I got the replacement filter from BMC, shipped out of Italy. KTM filter might be here on 25.10.2017.
Good job BMC.